Website Builder Review

Website Builder is designed for people with little-to-no design experience. Website Builder's platform is simple and clean, and users will find an enormous collection of templates, all standard features and tools.

Note: SiteBuilder is the same product as, and

Summary of Pros

  1. Free domain and email services
    All premium plans come with a free domain and email services.
  2. Free advertising credits offers $300 worth of free advertising credits when you sign up for any one of its premium plans.
  3. Photo editing
    When editing images, you can play with such properties as opacity, alignment, overlay, border roundness, element actions and behaviors, etc. When cropping images, Website Builder provides different standard crops and aspect ratios so you can crop like a pro.
  4. Element SEO
    Website Builder's editor has a function called Element SEO that allows you to add HTML tags to elements on your site, such as buttons, images, videos, etc. With these tags, your website is optimized for search engines.
  5. Element animation
    You can add an animated behavior to any element to make it react to a specified trigger using the Animation function. For example you can make your logo rotate when the mouse is rolled over it, or make an image pop-up when it is clicked. These element behaviours not only help make your website more visually impressive but also provide a more interactive user experience.

Summary of Cons

  1. Lack of live support
    Website Builder's customer support is a little disappointing. They have a knowledgebase and if you need additional assistance, there is support via email. However, there is no phone or live chat support.
  2. Can't change templates
    Once you've chosen a template and began creating a website, you cannot swap templates. If you want to use another template, you will need to create a brand new website.
  3. Price discrepancies on website
    SiteBuilder provides a price and plan compare chart on their website, but it doesn't explain the prices listed are based on a 2-year billing term, not the standard 1-yr term. You will also see the price chart when you click on Upgrade on your editor. However, the prices don't match. For example, the Premium plan is listed at $7.95/month for the 2-year term. But on the price chart displayed for upgrades lists the regular price of the plan is $9.22/month for the 2-year term. This makes you wonder which price will be used for renewal when WebsiteBuilder states they will "renew your account at the listed non discount price."
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Plans & Pricing

WebsiteBuilder offers one free plan and four premium plans.

The Free plan is free and you have the free website builder to create your website. Your website will be on a sub-domain.

There is also an ad banner at the footer of your website. You can add photo gallery and blog, as well as other features such as buttons and forms) but the plan does not offer any eCommerce features, statistics or SEO tools. You also don't get a mobile version of your website. It basically is a bare-bone plan that lets you create a simple website.

If you want to use your own domain, then you will have to subscribe to one of the premium plans: Personal, Premium, Business and eCommerce. All premium plans come with a free domain name, free ad credits and the branding on your website is removed.

Unlike most other website builders, doesn't offer any month-to-month payment options. In addition the advertised pricing is for a 2-year billing term. If you don't want to commit to a 2-year term, there is a 1-year billing option.

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The Personal plan is offered at $8.95/month on a 2-year term. Note that this pricing is for new account signups – if you are upgrading your free account to the Personal plan, the price is $7.99/month on the 2-year term, or $8.99/month for the 1-year term option. In terms of features, this plan doesn't come with much and you will find yourself needing to upgrade to add more functionality to your website.


The new account signup price for the Premium plan is $7.95/month for a 2-year term. The upgrade price for the plan is $5.99/month on a 2-year term, or $6.99/month for the 1-year term option. This plan gives you a mobile version of your website as well as SEO and marketing assistance.


The Business plan builds upon the Premium plan with the addition of a free domain email address (which you will need to connect it to a Gmail account) and priority support. The new account signup price for this plan is $9.95/month on a 2-year term. The upgrade price for the plan is $6.99/month on a 2-year term, or $7.99/month for the 1-year term option.


The eCommerce plan is essentially the Business plan but with eCommerce capabilities. The new account signup price for this plan is $17.95/month on a 2-year term. The upgrade price for the plan is $11.99/month on a 2-year term, or $12.99/month for the 1-year term option.

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WebsiteBuilder offers an extensive collection of templates that span over 22 different categories.

Website Builder lets you see a full preview of the template before selecting it or even committing. You can play around with the functionality of the template, click on pages and buttons, navigate all over the preview site. This allows you to choose a template with more confidence. This is important as one of the drawbacks of WebsiteBuilder is that once you have selected a template and have begun creating your website, there is no way to swap templates unless you create a brand new website. In addition, all templates are fully compatible with mobile and handheld devices.

Website Builder's templates are customizable. Although you won't have access to the template's HTML or CSS codes, you can customize the template color scheme, background, font and text styles. For example, Website Builder has an extensive collection of pre-set color schemes. Just click on the palette you like and the new colors are applied to your website. Each color is also customizable – you can change any color in the palette. This allows you to easily transform a template to match your business' brand.

Just in case you can't find a design that suits your needs, or if you need much more help than offered in the knowledgebase and email support, WebsiteBuilder also has the option to purchase a professionally designed from WebsiteBuilder's Site Tailor team.

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WebsiteBuilder's interface is clean and simple. In fact, if you have used website builders before, WebsiteBuilder's interface should look familiar to you – options to edit your website are placed in the column along the left side of the screen and options to save, publish, upgrade and undo/redo edits are laid out in the bar along the top.

And if you have used before, you will see that the editors are exactly the same, after all they are the essentially the same company, same website builder.

WebsiteBuilder uses the drag-and-drop technology. You can drag and drop elements anywhere on your web page.

With WebsiteBuilder, your web pages are built by stacking sections. This structure works well for creating image-heavy websites.

WebsiteBuilder offers a huge selection of Sections templates – for example, there are 20 different images/gallery section templates to choose from. In addition, you can drag and drop elements around to customize each section as needed.

Another great feature that comes with WebsiteBuilder's editor is the Save History tool. This tool lets you rollback to any pages you have made on your website. This is similar to the backup and restore function found on DudaOne and GoDaddy's website builder.

In terms of website customization, WebsiteBuilder lets you change your website's color scheme and background, as well as font and text styles.

When it comes to adding pages to your website, WebsiteBuilder offers many pre-formatted pages that you can add to your website. These pre-formatted pages come with sample text and images so all you need to do is replace them with your own content.

In addition, you can add an animation to any element to make it react to a specified trigger using the Animation function. For example you can make your logo rotate when the mouse is rolled over it, or make an image pop-up when it is clicked. These element behaviours not only help make your website more visually impressive but also provide a more interactive user experience.

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Features & Apps

WebsiteBuilder offers a good range of widgets that let you add contact forms, maps, blogs, videos and photo galleries onto your website.

Website Builder also offers a few widgets that are integrations from third parties, including Sound Cloud Player, Facebook and Twitter buttons, and LinkedIn buttons.


WebsiteBuilder lets you add a blog to your website, and the blog application comes with strong style customizations. For example, you get to choose from a variety of blog templates. You can also edit the permalink, set tags, create cover images, pin posts and more. Unfortunately, you cannot add a comment section to your blog posts.

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Working with Images

WebsiteBuilder features stunning galleries that support both videos and images.

You can add images and galleries using the gallery widget or as an image gallery section.

WebsiteBuilder lets you upload image files from your computer and keeps them accessible in a file manager. The file manager also lets you add folders for easier image management and organization. In addition, you can use images from WebsiteBuilder's stock image library.

WebsiteBuilder also lets you edit your images via an integrated Aviary editor.

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WebsiteBuilder provides two options for selling products on your website. The first one is through the PayPal widget, the other is with their built-in storefront.

The PayPal widget is very basic and is free on all plans.

Like SiteBuilder, WebsiteBuilder uses an integration of Ecwid, a third-party ecommerce application. Ecwid is a powerful ecommerce tool with a great deal of features.

For example, in addition to adding and displaying products, the Ecwid integration allows you to receive payments, configure shipping options, keep track of order and more.

Unfortunately, the Ecwid-integrated solution is only available to users on the eCommerce plan.

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Domain & Email

If there is one feature of WebsiteBuilder that stands out it would be the free domain that is included in all premium plans, and the email service included in the Business and eCommerce plans.

While other website builders also offer free domain names, it's usually for the first year. WebsiteBuilder, on the other hand, gives you a free domain for the lifetime of your website builder service subscription. Another website builder that offers such feature is

Once you have purchased a domain from WebsiteBuilder and have signed up for its Business or eCommerce plan, you can setup your free custom domain email. Note that you only get one domain email account, if you need additional accounts, you can purchase more at $5/month per account.

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WebsiteBuilder offers support via an online knowledgebase and email.

On WebsiteBuilder's Help page, you can easily get technical support, billings support and access to the email ticketing system. Unfortunately, WebsiteBuilder doesn't offer any phone or live chat support.

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Free plan comes With Website Builder, there are thousands of free templates to choose from. These templates are not only of high quality, they are all fully compatible with mobile and handheld devices. Website Builder offers 4 paid plans and one Free plan. Because the with limited features and functionality (for example, the Free plan doesn't allow custom HTML, eCommerce, statistics or SEO Tools) it is not really an effective plan to test the service or editor. You will need to consider the paid plans if you want to test out a specific feature. Fortunately, Website Builder offers a 14-day money-back guarantee.

Website Builder offers a range of added features including blog functionality and an eCommerce platform. However, compared with site builders like Wix or, the selection of features is lacking diversity and variety.

Another concern is Website Builder's customer support. Unlike, where any user on any plan can get help from the knowledgebase, a library of tutorial videos, Live Chat, email and phone support, users on Website Builder can only turn to support guides in the Website Builder knowledgebase if they have any questions or should they run into any problems. Email support is considered a Priority Support and is only available on the Business or eCommerce plans.